Contact Us

We are always happy to hear from you, no matter what the reason, and take all the feedback we get very seriously. Additionally we also understand that it is good to talk about other things too.

Whatever the reaason you want to get in touch with us, we have tried our best to make it as easy as possible to do so. Below are the methods of contact we have made available

The details you need when contacting us....

By Telephone:

+44 (0)800 321 3815

By Email:

Email: enquiry@xtrgameservers.com

By Post to our head office:

XTR Game Servers Ltd
Redcliff Court,
Redcliff Road,
Hessle,
East Yorkshire.
HU13 0EY

Having technical problems? Try our route to easy support

1. Community Forum

Please feel free to browse our forum for the answers to common problems. Please also post any issues in the first instance in the forum for assistance both by our technical team and the community.

2. Knowledgebase

If you are having technical difficulties or want to know how to do something, you can check-out our knowledgebase.

3. Log a Support Ticket

All support issues are dealt with via our ticket system operating 24/7 (please browse/post on the forum first, as this helps everybody). Please create a ticket for any support enquiries not resolved on the forum.

4. Call us

Our support lines are open 24/7, so please call us on 0845 680 3815 to log a ticket. If you create a ticket directly on our ticket system, you may receive a faster response as more information can often be put into the description, and the ticket go directly to the most qualified team.

Enquiry

Please complete this enquiry form if you have a question of a pre-sales nature.